PRIVACY POLICY

Website Definition:

Ovenly.co.in and its mobile applications are collectively defined as the "Website." The terms "Company," "We," "Our," or "Us" refer to Quests Creative Private Limited. "You" or "Your" denotes the user of the website/mobile applications.

 

Consent to Terms & Conditions:

By visiting the Website, You express Your consent to Our Terms & Conditions, including this Privacy Policy. If You disagree with Our Terms & Conditions or Privacy Policy, please refrain from using or accessing Our Website.

 

Policy Changes:

Our privacy policy is subject to change without notice. Please visit this page periodically to stay updated with any modifications.

 

Collection of Personal Information:

When using this Website, We collect and store information provided by You. The primary purpose is to optimize the user experience. Browsing is possible without divulging personal information, but specifics like name, phone number, email address, and order-related details are collected when placing an order or creating an account.

In operating the Website, certain data like IP address, location, and communication data may be automatically collected and processed. This helps in internal research, understanding user behavior, and enhancing overall performance.

 

Sensitive information like credit/debit card details or payment information entered during transactions is not collected, stored, or accessed by Us.

 

Use of Cookies:

Cookies, pieces of information stored by Your browser, are employed to enhance Your visit. These cookies record page flows, campaign effectiveness, and interests without storing personal information. You are free to decline cookies, but it might impact some features on the Website.

 

We utilise Google Analytics to comprehend Website usage trends, demographics, and user behavior. Google Analytics' data collection can be opted out using the Google Analytics opt-out browser add-on.

 

Use of Collected Information:

All information collected via the Website is owned by the Company. It is used for delivering products/services, processing payments, communicating about orders, and improving user experience. This includes displaying wish lists, customer reviews, and recommending products.

 

The information may also be used for internal research, fraud prevention, and understanding user demographics and behaviour. Users can unsubscribe from promotional emails at any time.

 

Sharing of Information:

Personal information may be shared with corporate entities for marketing purposes unless You explicitly opt-out. Third parties such as payment gateways, delivery partners, and vendors may have access to specific information required for order processing.

 

Disclosure of personal information may occur to comply with subpoenas, court orders, or legal processes, without prior notice.

 

Security Precautions:

The Website employs stringent security measures to protect against loss, misuse, or alteration of collected information. Secure servers are used for account information changes and access. While unauthorized access is prohibited, We are not responsible for information collected by other websites due to individual computer or browser settings.

 

For any privacy policy inquiries, contact info@ovenly.co.in with the subject line "Privacy Policy."