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SHIPPING POLICY

Art is a diverse and broad term that encompasses various forms of creative expression. It can be visual, auditory, or performative, and it serves as a means of communication, self-expression, and reflection.

SHIPPING POLICY

Shipping Policy

At www.ovenly.co.in, we are committed to delivering your orders with speed and care. Please take note of our shipping policy to understand the process and ensure a smooth delivery experience.

 

Delivery Timeframe:

  • We strive to dispatch all orders within 1-2 business days from the date of purchase.
  • Delivery times may vary based on your location. Standard delivery typically takes 3-7 business days.

 

Tracking Your Order:

  • Once your order is dispatched, you will receive a confirmation email with a tracking number.
  • You can track your order using the provided tracking number on our website.

 

Delivery Partners:

We collaborate with trusted delivery partners to ensure the safe and timely delivery of your orders.

 

Shipping Charges:

  • Shipping charges are calculated based on the weight of your order and your location.
  • The shipping cost will be displayed at the checkout before you confirm your purchase.

 

Damaged or Defective Items Upon Delivery:

  • If you receive a damaged or defective item, please contact us at info@ovenly.co.in within 7 days of delivery.
  • Provide your order number, name, and a clear picture of the damaged item for swift assistance.

 

Missed Deliveries:

  • Our delivery partners will attempt to deliver your order multiple times.
  • If you miss a delivery, our partner will leave a note, and you can reschedule or collect it as per their instructions.

 

Returns and Replacements:

  • Refer to our Return and Replacement Policy for information on returning or replacing items.
  • The return request can be initiated from the "My Orders" section on our website.

 

Shipping to Remote Locations:

  • Delivery to remote or hard-to-reach locations may take additional time.
  • We will communicate any delays due to location specifics.

 

Contact Us:

For any shipping-related queries or assistance, feel free to contact us at info@ovenly.co.in or call us at xxx-xxxx-xxx  (9.30 am - 6.30 pm).

Note: Please review our Return and Replacement Policy for detailed information on returning or replacing items. Our goal is to ensure a seamless shopping experience for you.